Effective Date: 29/09/2025

CodifyTech (“we”, “us”, “our”), the owner of Chatify – For Movers (“App”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our App and related services.

By downloading, installing, or using Chatify, you agree to the terms of this Privacy Policy.

When you use the App, we may collect the following types of information:

• Account details: Name, phone number, email, and company/contractor affiliation.
• Chat messages and shared content: Messages, files, and images you send through the App.
• Status updates: Job progress, availability, or dispatch updates.

• Device information: Device type, operating system, unique identifiers.
• Usage information: Log data such as app activity, error reports, and feature usage.
• Push notification tokens: To deliver real-time chat and job updates.

• If you choose to share your location, the App may collect and transmit your real-time location to support dispatching, tracking, and coordination.
• Location sharing is optional and requires your explicit consent through device settings.

We use the collected information to:

• Connect drivers, jockeys, contractors, and moving companies.
• Enable chat messaging, file/image sharing, and status updates.
• Share location (when permitted) for dispatching and coordination.
• Send push notifications for new messages and updates.
• Improve app performance, monitor usage, and resolve technical issues.
• Ensure safety, fraud prevention, and compliance with legal obligations.

We do not sell or rent your personal data. We may share information only in these cases:

• With moving companies / contractors: To enable communication and coordination.
• With service providers: For hosting, analytics, push notifications, and technical support.
• For legal reasons: If required by law, regulation, or court order.
• Business transfers: In case of merger, acquisition, or sale of assets.
• With your consent: When you explicitly agree to share data (e.g., location).

• Messages, files, and job data are retained as long as needed for business purposes or as required by law.
• Location data is only stored temporarily while a job is active.
• You may request deletion of your account and personal data at any time by contacting us.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate data.
• Request deletion of your data.
• Withdraw consent for location or notifications.
• Opt-out of marketing communications (if applicable).

To exercise these rights, contact us at the details below.

We use industry-standard safeguards (encryption, access controls, secure servers) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

The App is intended for professional use by moving companies, contractors, and drivers. It is not intended for children under 16, and we do not knowingly collect data from them.

If you are located outside Australia, your information may be transferred to and stored in other countries where our servers or service providers are located. We take steps to ensure adequate protection of your information in such cases.

We may update this Privacy Policy from time to time. Updates will be posted within the App and on our website, and the “Effective Date” will be revised. Continued use of the App indicates acceptance of changes.

If you have any questions or concerns about this Privacy Policy, please contact us:

CodifyTech
Email: app@movify.com.au
Website: https://codifytech.com.au